Getting Started with Scheduled Jobs

Scheduled Jobs allow marketers to automate the execution of a Loyalty platform Action, such as sending an email message, updating Members' Tiers, or refreshing Calculated Attributes. A Scheduled Job can be configured to execute once, or on a recurring schedule.

Email Notifications

When configuring a Scheduled Job, you can optionally enable email notifications. Email notifications ensure selected users receive detailed and actionable updates about the Scheduled Job status and any files processed during the Job run. Success notifications will confirm that the Job ran, and also verify that any files used in the Job were processed successfully. Failure notifications will detail information and link to the Scheduled Job.

The platform supports the following types of email notifications:

  • Success with No File Errors: The email indicates the Scheduled Job ran successfully without any file errors, even if no files were present at the time of the run.

  • Success with File Errors: The email indicates the Scheduled Job ran, but encountered file errors. The email provides a link to the Scheduled Job instance for troubleshooting and access to files and logs.

  • Job Failure: The email details the failure, and includes a link to the Scheduled Job instance for error resolution.

Access

The Scheduled Jobs screen is used to view, create, and manage the Scheduled Jobs in your loyalty program. To access the Scheduled Jobs screen, select Admin from the top navigation bar, then select Jobs > Scheduled Jobs from the side navigation menu.

For more information on the search options available on the Scheduled Jobs screen, see Search for a Scheduled Job.

Exports

The platform does not support the export of Scheduled Jobs.

Imports

The platform does not support the import of Scheduled Jobs. 

View a Scheduled Job Create a Scheduled Job Configure Scheduled Job Action Parameters